BOX OFFICE PRAVILNIK
- Ulazak na projekciju moguć je samo sa ulaznicom (uključujući i djecu bez obzira na starosnu dob);
- Svi posjetioci moraju zauzeti svoja mjesta najkasnije 5 minuta prije početka zvaničnog programa;
- Ulazak u kino nije moguć nakon početka zvaničnog programa;
- U slučaju kašnjenja na projekciju ne možemo vam garantovati slobodno sjedeće mjesto (povrat novca i/ili zamjena ulaznica nije moguća);
- Za sve projekcije, sjedišta nisu numerisana;
- Za vrijeme projekcije zabranjeno je korištenje uređaja za snimanje slike i zvuka (kamera, fotoaparat i mobilni uređaji);
- U slučaju korištenja video opreme festivalsko osoblje ima pravo odstraniti osobu koja koristi prethodno spomenutu opremu;
- Ulaz kućnim ljubimcima nije dozvoljen;
- Kupovinom ulaznica, saglasni ste da možete biti fotografisani i snimljeni bez novčane naknade;
- Pregled posjetioca i njihovih stvari biće obavljen zbog njihove lične sigurnosti;
- Na zvanične festivalske lokacije zabranjeno je unošenje boca, limenki i predmeta koji mogu ugroziti sigurnost posjetioca;
- Filmovi prikazani na Festivalu mogu sadržavati eksplicitne scene seksa ili nasilja, te se prije kupovine ulaznice preporučuje pregled sadržaja filma na našem web sajtu, programu ili linkovima postavljenim na društvenim mrežama;
- Organizator Festivala ne odgovara za izgubljene ili ukradene stvari;
- Falsifikovanje i krivotvorenje ulaznica je strogo zabranjeno;
- Sve ulaznice su izdate prema pravilima i propisima zvaničnih festivalskih lokacija i organizatora Festivala;
POVRAT NOVCA
Povrat novca za kupljenu ulaznicu ili zamjena za ulaznicu neke druge projekcije u istom novčanom iznosu mogući su u roku od 24 sata od predviđenog termina projekcije i to:
- U slučaju kada organizator javno objavi otkazivanje predviđene projekcije;
- Kada početak projekcije kasni duže od 30 minuta bez prethodne najave o pomjeranju početka projekcije i u tom slučaju potrebno je obratiti se osoblju Festivala;
BOX OFFICE RULES
- Admission is possible only by presenting a ticket for the given screening (this includes children regardless of age);
- All the visitors must take their seats no later than 5 minutes before the opening of the official programme;
- No members of the audience will be admitted after the official opening of the programme;
- In case of late arrival, no seat can be guaranteed (refund and/or replacement tickets are not available);
- Seats are not numbered for any screening;
- No audio or video recording devices (cameras or mobile devices) may be used during any screening);
- In case of any attempt to use such devices, the Festival staff shall be entitled to remove the user from the screening;
- Pets are not allowed;
- By purchasing the ticket you accept that you may be photographed or recorded by a camera with no financial compensation;
- All the tickets are issued pursuant to rules and regulations of official Festival venues and Festival organisers;
- In the interest of personal safety of our visitors, there will be security checks at entry points;
- No bottles, cans or other items that may in any way harm or affect personal safety of the audience may be brought into any official Festival location;
- Films screened at the Festival may include scenes of sex or violence; it is therefore recommended to examine the content of the film at our web site, official programme and links available via social networks prior to any ticket purchase;
- The Festival organisers shall not be liable for lost or stolen property;
- Any attempt to forge or otherwise alter tickets is against the law;
REFUND
Refunds for tickets purchased or replacement tickets for other screenings to the same amount already paid are available no later than 24 hours prior to the original screening schedule, as follows:
- If the Festival organisers have made an official announcement about a screening cancellation;
- If the screening is delayed by more than 30 minutes with no prior announcement of a delay or a relocation of the screening; in such cases, the audience is kindly requested to contact Festival staff;
